Customer queries relating to New iBusiness Platform
Step 1: Once the user ID is created successfully,...
To Login to your iBusiness Mobile, you need...
What does Financial Configuration mean? Financial Configuration is a...
Below is the end to end login process...
On many Android devices, the ability to enable...
On an iPhone, the ability to enable biometrics...
For Activating a temporarily Deactivated User, follow these...
**This step is applicable for Transaction Package only** ...
Log in using your Corporate administrator and follow...
For Deactivating a User, follow these steps: ...
For Deleting a User, follow these steps: ...
To View Access Package, please submit the iBusiness...
For Modifying User Details, follow these steps: ...
Step 1: Log in to iBusiness using your Corporate...
For Unlocking a User, follow these steps: Step...
To unlock an administrator, follow these steps: After...
For View Access Package, please submit the iBusiness...
To update your Trade license on iBusiness, follow...
Step 1: Log in to iBusiness using your user...
For modifying your Account Setup, follow these steps:...
Log in as corporate administrator and follow the...
To update your Tax Registration Number on iBusiness...
After you have registered your Tax Registration Number...
To Enable iBusiness for UAE-PGS (UAE Payment Gateway)...
Below process explains on how to Disable or...
Below is the end to end demonstration of...
Below demonstration is for the detailed navigation for...
Below demonstration for service request (eForm and Digital...
For checking the Cheque status, follow these steps:...
For checking the Hold and Float status, follow...
For checking the Post Dated Cheque (PDC) status,...
To download your SWIFT Advice, follow these steps:...
For checking the Gold and Float status, follow...
For viewing your Standing Order Instructions, follow these...
For checking your Post-Dated Cheque (PDC) status, follow...
For checking your Stopped Cheque Details, follow these...
To view you VAT statement, follow these steps:...
Step 1: Log in to iBusiness and navigate to...
First, you will need to get your GIBAN...
To approve payments and requests on iBusiness, follow...
To Book a Treasury Deal Rate, follow these...
To Cancel a Deal, follow these steps: ...
To delete a beneficiary, follow these steps: ...
To initiate a cardless cash withdrawal, follow these...
After Beneficiary Registration, you may proceed with the...
To make an International Bank Transfer with a...
To pay your bills, follow these steps: ...
To Stop a Remittance, follow these steps: Step...
To recall a Remittance, follow these steps: Step...
To Amend a Remittance, follow these steps: Step...
To apply for a Guarantee Amendment, follow these...
To apply for a Guarantee, follow these steps:...
To apply for a Letter of Credit Amendment,...
To apply for a Letter of Credit, follow...
To initiate a Shipping Guarantee / Shipping Guarantee,...
To access your Trade Advices, follow these steps:...
Login to iBusiness as a User. Step...
To close or liquidate a term deposit (TD)...
To create a new standing order, follow these...
To create a new standing order (Within other...
To create an internal standing order (within your...
For issuance of a Rateb Card/NowMoney Card, follow...
Step 1: Login to iBusiness. Click on Services &...
To request a new chequebook, follow these steps:...
To request for a liability letter, follow these...
For replacement of a Rateb Card/NowMoney Card, follow...
To request for a reference letter, follow these...
To send a request for an audit or...
To request an IBAN letter, follow these steps:...
For PIN Reissuance, follow these steps: Step...
To submit a loan settlement request for corporate...
To raise the SMS Subscription/Un-subscription Request through iBusiness, follow...
For Temporary blocking of a Rateb Card, follow...
To update the email address for remittance or...
Please note that the process of uploading of payroll...
To view the list of Rateb cards, follow...
