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How to Delete Your Beneficiary/Beneficiaries in Next Gen CIB? Print

To delete a beneficiary, follow these steps:


Step 1: Log in to iBusiness using your user and go to iPay > Beneficiary Management.


Step 2: Click on the delete icon 


Step 3: User will be redirected to the summary review screen for validation. Then, click “Confirm” 

Step 4: Enter TOTP 

An acknowledgment Screen will appear providing the user with a Reference Number, Date and Time of Transaction Initiation

Step 5: 

  • Post initiating the request, it will move to the checker’s queue for action
  • The Approver should log in to iBusiness and click on the transactions tab and go to pending your Authorization
  • The pending items for the action will be available under transaction type “Delete Beneficiary"
  • Approver can review the details of the request/documents uploaded, and act (Approve/Reject) on the request initiated.

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