Mortgage Placement and Drawdown Request iBusiness (Online) Print

Overview

This guide explains how to submit a Mortgage Placement and Drawdown Request through CBD iBusiness.

Step 1: Access the Service Request

1. Log in to iBusiness.
2. Navigate to Digital Service Hub > Service Requests.
3. Click Initiate Request.

Step 2: Select the Service

1. Navigate to: Product Services > Mortgage Placement and Drawdown Request.
2. Select the service to proceed.

Step 3: Complete Request Details

General Information

1. Select the RIM Number.
2. Select the Charge Account. 

Account Details

1. Enter the Drawdown Amount.
2. Select the required Currency.
3. Enter the amount in numeric format only.

Examples:

• 1,000
• 10,000
• 15,000 

Step 4: Upload Asset Details

Download Required Files

1. Download the Sample Asset Details Template. 
2. Download the Guidelines document. 

Complete and Upload the Template

1. Populate the Asset Details Template with the required information.
2. Upload the completed file in the Upload Asset Detailssection by: 
   • Dragging and dropping the file into the upload area, or
   • Clicking the upload area and selecting the file from your device.
3. The system will automatically validate the uploaded Excel file.

Validation Requirements

• Ensure all mandatory fields are completed.
• Verify that the uploaded file follows the provided template format.
• Correct any validation errors before proceeding.

Step 5: Enter Beneficiary and Disbursement Details

Disbursement Details

1. Select the required Disbursement Instruction.
2. Select the Payment Type: 
   • Within UAE
   • Within CBD 

If "Within UAE" is Selected

Provide the following beneficiary details:

• Beneficiary Full Name
• Beneficiary Address
• City
• Country
• Contact Number
• IBAN 

If "Within CBD" is Selected

Provide:

• Beneficiary Account Number

Step 6: Review and Submit

1. Review all entered information carefully.
2. Upload any supporting documents, if required.
3. Accept the Terms and Conditions.
4. Click Proceed.

Step 7: Authenticate the Request

Complete authentication using one of the following methods:

iBusiness App Authentication

1. A notification will be sent to the registered iBusiness Mobile App.
2. Review the request details.
3. Approve the request using biometric authentication or device verification.

Google Authenticator

1. Open the Google Authenticator application.
2. Enter the generated One-Time Password (OTP).

Once authentication is completed successfully, the request will be submitted for processing.

Step 8: Request Confirmation

After successful authentication and submission:

1. A confirmation message will be displayed.
2. A Request Reference Number will be generated.
3. Record the reference number for future tracking and support enquiries.