How to Update Email Address for Remittance/Transfer Advices on Next Gen CIB? Print

Updating Email Address for Remittance/Transfer Advice in Next Gen CIB

Use this guide to update or manage the email address used to receive remittance or transfer advice notifications.

Step 1: Access service requests

1. Log in to iBusiness
2. Navigate to:
    Digital Service Hub > Service Request
3. Select:
    Account Services > Account Notifications & Statements
4. Choose:
    Attijari E-Advice Request

Step 2: Update email details

1. Select the Account Number
2. Enable or disable the Subscription as required
3. Enter or update the email address
4. Click Proceed 

Step 3: Submit the request

1. Review your changes
2. Accept the Terms & Conditions 
3. Click Submit

Step 4: Authenticate the request

• You will receive a notification on your paired mobile device
• Approve the request to proceed
• A confirmation screen with a reference number will be displayed

Step 5: Approval (if applicable)

• If your organization follows a maker/checker process, the request must be approved
• The approver should: 
  1. Log in to iBusiness
  2. Go to Transactions > Pending Your Authorizations
  3. Locate the request under Service Request
  4. Review and Approve or Reject the request

Helpful Tips

• Ensure the email address entered is correct to receive notifications
• Enable subscription only for accounts that require email advice
• Double-check changes before submission to avoid missed notifications
• Keep the reference number to track your request