To Edit/Amend existing Beneficiary Details, follow these steps:
Log in to iBusiness.
Step 1: Click on iPay > Beneficiary Management
Step 2: Select the Transaction Type and click on Search
- The system will display the applicable Beneficiaries
- You can also enter the Beneficiary Nick Name, Name or Beneficiary Account Number to narrow your search
Step 3: Select the Beneficiary and click on Edit icon
Step 4: Modify the Beneficiary Details as required
- Once done, click on Submit
Step 5: Review the details and click Submit.
Step 6: Authentication via paired device to proceed.
- You will receive a notification on your mobile device to authenticate the transaction.
- Once authenticated, you will be navigated to the confirmation screen with a reference number generated.
Step 7: In the case of the maker/checker, the request is required to be approved by Checker/Approver before it reaches the bank for completion.
- Post Initiating the request, it will move to the Approvers queue for action.
- The Approver should log in to iBusiness and click on the Transactions Tab and go to Pending your Authorizations.
- The Pending items for the action will be available under transaction type Edit Beneficiary.
- Approver can review the details and act (Approve/Reject) on the request initiated.