Remote Cheque Deposit (RCD) Registration Guide Print

Overview

This guide explains how to register for the Remote Cheque Deposit (RCD) service through CBD iBusiness. Follow the steps below to submit your registration request successfully.


Step 1: Access the Service

  1. Log in to iBusiness.
  2. Navigate to: Digital Service Hub > Service Request.
  3. Click Initiate Request.


Step 2: Select the Service

  1. Navigate to: Product Services ➜ Remote Cheque Deposit ➜ Remote Cheque Deposit Registration.
  2. Proceed to the next step.


Step 3: Select the Linked Account

  1. Select the charge account.
  2. Choose the account that will be linked to the Remote Cheque Deposit service.


Step 4: Configure Scanner and Address Details

  1. Select the required number of scanners.
  2. Enter the following address and contact information:
    • Contact Person Name
    • Contact Person Phone Number
    • Email Address
    • Building Name/Number
    • Office Phone Number
    • Nearest Landmark
    • Area
    • City
    • P.O. Box
    • Emirate
  3. Click Add to save the address. Multiple Addresses

If required, you can add additional addresses by selecting Add Another Address.


Step 5: Enter Collection Details

Collection Preferences

  1. Select your preferred Cheque Collection Time.
  2. Select the required Collection Frequency.

Collection Address

Provide the following details:

  • Contact Person Name
  • Contact Person Phone Number
  • Collection Address


Step 6: Select Additional Services

Choose any additional services required:

  • Online Cheque Deferment and Withdrawal
  • Returned Cheque e-Advice

You may also add a note if required. This field is optional.


Step 7: Review and Submit

  1. Review all entered information carefully.
  2. Add a note if required (optional).
  3. Accept the Terms and Conditions.
  4. Click Submit.


Step 8: Authenticate the Request

Complete authentication using one of the following methods:

iBusiness App Authentication

  1. A notification will be sent to the registered iBusiness Mobile App.
  2. Review the request details.
  3. Approve the request using biometric authentication or device verification.

Google Authenticator

  1. Open the Google Authenticator application.
  2. Enter the generated One-Time Password (OTP).

Once authentication is completed successfully, the request will be submitted for processing.

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