Upload a Pension Payment File – iBusiness Online Print

Overview

This guide provides step-by-step instructions for uploading and processing a Pension Payment File through iBusiness Online.

This process can be used for pension payments to the relevant pension authorities, including Abu Dhabi Pension Payments.

Step 1: Access Payroll Services

Log in to iBusiness Online.

Navigate to: Payments & Transfers ➜ Payroll ➜ Initiate Payroll

Step 2: Select the Payroll Type

From the Payroll Type drop-down menu, select:

• ADPBRF (Abu Dhabi Pension Payments)

Step 3: Download and Prepare the Pension File

Before uploading the file:

• Click Download Template Sample to download the pension file template.
• Click Download A Specific Guidelines document to download the file completion guide.
• Complete the pension file using the provided template and instructions.

Step 4: Upload the Pension File

Upload the completed pension file.

You can:

• Drag and drop the file into the upload area.
• Click Browse and select the file from your device.

Step 5: Validate the File

Click Validate File.

The system will verify:

• File format
• File structure
• Mandatory fields
• Pension payment data

If validation errors are detected:

• Review the error message displayed by the system.
• Update the file as required.
• Re-upload the corrected file.
• Run the validation process again.

Step 6: Accept the Terms and Conditions

Once the file has been validated successfully:

1. Review the uploaded file details.
2. Accept the Terms and Conditions.
3. Click Proceed.

Step 7: Review and Submit

Before submitting the request:

Review:

• Payroll Type
• Debit Account
• Processing Date
• Total Amount
• Uploaded Pension File

Confirm that all information is correct.

Click Submit.

Step 8: Authenticate the Request

Complete authentication using one of the following methods:

iBusiness App Authentication

• A notification will be sent to the registered iBusiness Mobile App.
• Approve the request using biometric or device authentication.

Google Authenticator

• Open the Google Authenticator application.
• Enter the generated One-Time Password (OTP).

Once authentication is successful, the request will be submitted and a reference number will be generated.

Step 9: Approval (If Maker–Checker Is Enabled)

If your organization uses a Maker–Checker approval workflow:

• The request will be routed to the designated Approver.
• The Approver must: Log in to iBusiness Online
• Navigate to: Transaction Hub ➜ Pending Your Authorizations
• Locate the request under: Payroll
• Review the payment details.
• Select: Approve or Reject 

Important: Pension Payment Cut-Off Time

The cut-off time for Pension Payments is 3:00 PM. Requests submitted after the cut-off time may be processed on the next applicable business day.