iManage (Receivables) : Commercial Bank of Dubai

Commercial Bank of Dubai
User Guidance
iManage (Receivables)

Cheque Scanning

How to Scan Cheques as a Single User? (Video)

*This service is accessible from Google Chrome, Microsoft...
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Remote Cheque Deposit - How to Scan Cheques? (Single User)

*This service is accessible from Google Chrome, Microsoft...
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How to Scan & Approve Cheques as a Maker / Checker? (Video)

*This service is accessible from Google Chrome, Microsoft...
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Remote Cheque Deposit - How to Scan Cheques? (Maker-Checker)

*This service is accessible from Google Chrome, Microsoft...
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How to Download the Deposit Slip? (Video)

*This service is accessible from Google Chrome, Microsoft...
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Remote Cheque Deposit - How to Download the Deposit Slip?

Step 1: To get the Deposit Slip, click on...
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Remote Cheque Deposit - Assigning Remote Cheque Deposit Roles to the Users

To assign Remote Cheque Deposit Role to the...
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Remote Cheque Deposit - Installation Guide (Existing) Video

This guide will assist you in transitioning from...
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Remote Cheque Deposit - Installation Guide (Existing)

This guide will assist you in transitioning from...
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Remote Cheque Deposit - Installation Guide (New)

This guide will assist you in installing the...
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How to Scan Cheques using Bulk Scanning Feature? (Video)

*This service is accessible from Google Chrome, Microsoft...
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Cash Collection & Delivery

How to Request a Cash Delivery?

To request a Cash Delivery, follow these pointers: ...
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Assigning Cash Collection/Pickup Request Access to the Users

To assign Cash Collection/Pickup Request Access to the...
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How to Request for A Cash Pick-up?

*This service is accessible from Google Chrome, Microsoft...
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How to Request for A Cash Delivery/Exchange?

*This service is accessible from Google Chrome, Microsoft...
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SCDM (Smart Cash Deposit Machine)

Depositing Cash in the Smart Cash Deposit Machine

These are the steps to deposit cash into...
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Direct Debit

Central Bank of UAE - Direct Debit Rulebook

Central Bank of UAE - Direct Debit Rulebook...
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How to Register a Single Direct Debit Mandate Request?

Maker/Single User Step 1: Log in to iBusiness...
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How to Submit a Bulk Mandate Registration Request?

Maker Step 1: Log in to iBusiness and...
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How to Amend a Single Direct Debit Mandate?

Maker/Single User Step 1: Log in to iBusiness...
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How to Cancel a Single Direct Debit Mandate?

Maker/Single User Step 1: Log in to iBusiness...
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How to Request for a Bulk Mandate Cancellation?

Maker Step 1: Log in to iBusiness and...
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How to Stop Payment of a Single Direct Debit Mandate?

Maker/Single User Step 1: Log in to iBusiness...
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How to Request for a Bulk Stop Payment Mandate Request?

Maker Step 1: Log in to iBusiness and...
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How to Initiate a DDA Bulk Collection Request?

Maker Step 1: Log in to iBusiness and...
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How to Submit an OIC Registration Request?

Maker/Single User Step 1: Log in to iBusiness...
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How to Re-Present or Close DDA Collections Manually?

Maker/Single User Step 1: Log in to iBusiness...
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How to View and Monitor DDA Collections?

Step 1: Log in to iBusiness and navigate...
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How to Download Direct Debit Reports?

Step 1: Log in to iBusiness and navigate...
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Post-Dated Cheques (PDC's)

Post Dated Cheques Withdrawal and Deferment

Follow below for PDC Management and Deferment: Log...
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Checking Your Post-Dated Cheque Status

Log in from the User Token. Step 1: Click...
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Virtual Accounts (VA)

How to Create New Virtual Accounts?

Maker/Single User Step 1: Log in to iBusiness...
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How to Create Multiple Virtual Accounts via Bulk Upload?

Maker Step 1: Log in to iBusiness and...
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How to Deactivate a Virtual Account?

Maker/Single User Step 1: Log in to iBusiness...
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How to Download Virtual Account Reports?

Step 1: Log in to iBusiness and navigate...
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How to View the Virtual Accounts via VA Hierarchy

Step 1: Log in to iBusiness and navigate...
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