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How to Request for A Cash Delivery/Exchange? Print

*This service is accessible from Google Chrome, Microsoft Edge, or Mozilla Firefox.

Step 1: Log in to iBusiness and click on iManage. Afterwards, you will be redirected to the iManage (Global Liquidity and Receivables Solution) Home Page.

Step 2: To request for a new Cash Delivery or Exchange, click on Cash Delivery & Exchange on the left hand side of the screen.

  • Click Add on top

Step 3: You will be navigated to the Add Cash Delivery and Exchange

Step 4: Please fill out the mandatory details marked in asterisk. You will also have to enter the requested denomination details based on the requested amount.

  • Click on SI Request if you require a recurring Cash Delivery. You also need to fill out the SI Request Fields highlighted below.

Step 5: Click on Save & Submit and enter your PIN + Token Number

The Reference Number will appear on top of the screen

Step 6: To monitor the status of your Request, whether if it is accepted by the Vendor or under process, you may go to Service Monitoring under Cash Delivery & Exchange Tab.

Step 7: Select the required values from the Filter Criteria and click on Search

The system will display the list of Cash Delivery/Exchange Requests based on the filter values along with the Delivery status for each request

You can click on the Excel or PDF logo to download the report if required.

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