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Remote Cheque Deposit - Installation Guide (New) Print

This guide will assist you in installing the Smart Source Driver and iManage Utility program for you to use the iManage Remote Cheque Deposit (RCD) application. By following these easy steps, you will be able to use the iManage RCD application.


Pre-Requisites:

  • Windows Based PC
  • Enable Administrator rights on the PC
  • Install .NET Framework 3.5 & .NET Framework 4.8


Setup package which can be downloaded at the end of this guide includes:

  1. Latest SmartPVADriver application which supports Smart Source Professional and Elite scanners.
  2. VTransactDigiTB application
  3. iManage Simulator


How to Install .NET Framework 3.5 &.NET Framework 4.8:


Step 1: Go to Control Panel and click on Programs and Features. Step 2: Click on "Turn Windows features on or off".


 Step 3: Click on the following boxes:

  • .NET Framework 3.5 (includes .NET 2.0 and 3.0)
  • .NET Framework 4.8 Advanced Services

 

  • Under .NET Framework 3.5 (includes .NET 2.0 and 3.0), tick both Windows Communication Foundation HTTP Activation and Windows Communication Foundation Non-HTTP Activation
  • Under .NET Framework 4.8 Advanced Services, tick ASP.NET 4.8

 Step 4: After following the above steps, restart your PC.


Once your PC has restarted, you may now proceed with the next steps as follows.

Step 1: Install SmartPVADriver as per attachment at the bottom of this guide. NOTE: This step has to be done using the PC Administrator Log-in.

Step 1a: After installation, run Device Manager again from Control Panel and verify that the driver SmartSource (Kernel) is available.


Step 2: Install the VTransactDigiTB as per attachment at the bottom of this guide. NOTE: This step has to be done using the PC Administrator Log-in.


Step 2a: Enable the "VTransactDigiTB" application

  • Search for “Task Manager”
  • Click the “Startup” tab
  • Scroll down and check “VTransactDigiTB” is Enabled
  • Restart the Cheque Scanner device by turning it off/on
  • Start the VTransactDigiTB application from Windows run.


Congratulations, you may now use iManage Remote Cheque Deposit (RCD) via iBusiness!


Additional Notes: 

  • If you can’t enable the “VTransactDigiTB” program, please request your administrator user to enable it.


Frequently Asked Questions (FAQs) / Troubleshooting Guidance: 

 

  1. Remote Cheque Scanning is not working after following steps number 1 and 2.
  • Please ensure “VTransactDigiTB” program is enabled in the Task Manager screen under “Startup” tab.
  • Please unplug the Cheque Scanner for your PC, restart the Cheque Scanner and restart your PC. Then, plug the Cheque Scanner back to your PC and try again.

 

  1. I am unable to install any of the programs.
  • Please ensure you have administrator user access to install the programs. If you do not have administrator user access, please contact your IT.

 

  1. I am unable to access iManage page after logging on to iBusiness.
  • Please ensure you are using either Microsoft Edge, Firefox or Chrome. Internet Explorer (IE) is not supported for iManage.

 

  1. None of the FAQs have worked and I am unable to troubleshoot the issue.
  • Please raise an iServe ticket (Instituional or Corporate customers only) OR call our Contact Centre on 04 211 2848 / +971 4 211 2848 (international)


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