Maker/Single User
Step 1: Log in to iBusiness and click on iManage. Afterwards, you will be redirected to the iManage (Global Liquidity and Receivables Solution) Home Page.
Step 2: To start Mandate request, click on Direct Debit System >> DDA Request Management on the left hand side of the screen.
- Click Add
Step 3: You will be navigated to the Add Mandate screen.
- Select the following options from the dropdown (Mandatory fields are marked with Asterisk*):
- RIM ID – RIM Name
- OIC Code – OIC Name
- Fill in DDA Details
- Upload Mandate Document and click Upload button
Step 4: Once the details are completed, you can click on Save and Submit to complete the process.
- A confirmation that the DDA Registration request has been submitted for approval successfully - <Reference Number> will appear on top of the screen
- For single users - A confirmation that the DDA Registration request has been self authorized successfully - <Reference Number> will appear on top of the screen
Checker
Step 1: Log in to iBusiness and navigate to Services >> PCM Products then click on the iManage logo. Afterwards, you will be redirected to the iManage (Global Liquidity and Receivables Solution) Home Page.
Step 2: Click on Direct Debit System >> DDA Request Management on the left hand side of the screen and then click on Pending Approval.
Step 3: You will be navigated to the Pending Mandate Management page. The system will display the list of Batches for approval.
- You can either approve a single batch or multiple batches by clicking on the box for each mandate request.
Step 4: You can also click on the Unique Reference Number to view the breakdown of the mandate request submitted.
- From here, the Checker has the option to approve, reject or sent for repair the mandate request.
- If the mandate request is sent for repair, it will be returned to the Maker user for modification and re-submission. If mandate request is rejected, it will not be available for modification.
- The Checker can also view the DDA Document that was uploaded.
Step 5: Once the mandate request is selected in the Pending Mandate Management page, click on Approve at the bottom of the page then click Yes on the pop-up prompt.
- A confirmation that the DDA Request has been approved successfully will appear on top of the screen
