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How to Amend a Remittance on Next Gen CIB? Print

To Amend a Remittance, follow these steps:

Step 1: Log in to iBusiness using your user and go to iPay > Transfers. Then, on the Search Bar to open the Advanced Search Settings 

Step 2: Click on the “Status” drop-down button, and select “Pending for Bank Processing” status

  • Then, click “Search”

Step 3: Click the “Edit” button on the desired transfer

Step 4: Add a reason for amending the transfer

  • Then, click “Amend”

Step 5: User will be redirected to the summary review screen to validate the selected transfer and the reason filled. 

  • Accept the Terms and Conditions
  • Then click “Proceed”


Step 6: Enter TOTP

An acknowledgment Screen will appear providing the user with a Reference Number, Date and Time of Transaction Initiation

Step 7: 

  • Post initiating the request, it will move to the checker’s queue for action.
  • The Approver should log in to iBusiness and click on the transactions tab and go to pending your Authorization
  • The pending items for the action will be available under transaction type “Stop / Amend/ Call a Remittance”
  • Approver can review the details of the request/documents uploaded, and act (Approve/Reject) on the request initiated.

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