To submit a loan settlement request for corporate loans, follow these steps:
Step 1: Log in to iBusiness using your user and go to Services & Reports > Service Request
- Click on Digital Documentation > Loan Drawdowns and Settlements
- Select Request: Loan Settlement Request for Corporate Loan
- Upload the required document.
- Mention your comments in Request Description and click on Proceed
- Review the details.
- Accept the terms and conditions and click on Submit.
Step 4: Authentication via paired device to proceed
- You will receive a notification on your mobile device to authenticate the transaction.
- Once authenticated, you will be navigated to the confirmation screen with a reference number generated.
Step 5: In the case of the maker/checker, the request is required to be approved by Checker/Approver before it reaches the bank for completion.
- Post Initiating the request, it will move to the Approvers queue for action
- The Approver should log in to iBusiness and click on the Transactions Tab and go to Pending your Authorizations
- The Pending items for the action will be available under transaction type Service Request
- Approver can review the details and act (Approve/Reject) on the request initiated.