Login to iBusiness as a User.
Step 1: Go to Services & Reports > Service Requests > Rateb Card Activation
Step 2:
- Select the Account Number linked during Rateb/iCard Company Registration
- Company Details will auto-populate
- Upload the Activation File (You can download the Sample Card Activation File on the upper right side)
- Click on ‘Proceed’.
- After performing the above activities, accept the Terms and Conditions and click the Submit button below the extreme right to initiate the request.
Step 3: Authentication via paired device to proceed
- You will receive a notification on your mobile device to authenticate the transaction.
- Once authenticated, you will be navigated to the confirmation screen with a reference number generated.
Step 4: In the case of the maker/checker, the request is required to be approved by Checker/Approver before it reaches the bank for completion.
- Post Initiating the request, it will move to the Approvers queue for action.
- The Approver should log in to iBusiness and click on the Transactions Hub and go to Pending your Authorizations
- The Pending items for the action will be available under transaction type Service Request.
Approver can review the details and act (Approve/Reject) on the request initiated.