To check the status of a guarantee application, follow this step:
Step 1: Click on "Trade Services">> "Outward Guarantee">> "Pending Guarantees"
- Select the "System ID" required and refer to the status remark accordingly.
- "Submitted to Bank" means it's under process with the bank. Once the guarantee is processed, then it will no longer be reflected here but in the following tab.
- Under the "Guarantee Inquiry" tab to download debit advice if required.
- Guarantee original will be available for collection at Branch and for Counter Guarantee, a swift copy will be sent by the bank.