Submit a ticket My Tickets

How to Message the Bank for an Unprocessed Guarantee? Print

To massage the bank regarding an unprocessed guarantee, follow these steps:

Step 1: Click on "Trade Services" >> "Outward Guarantee" >> "Correspondences & Claims"

  • Click on "From Existing Guarantees" 
  • Click on "Search" and select the "System ID" required

Step 2: Message the bank

  • Select Message Type as Correspondence
  • Write the required correction message under Customer Instructions 
  • "Add a File" for required files
  • Click "Submit"

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.