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How to send a Correspondence to the Bank Print

Note: User permissions should be in place. If not, contact your Corporate Administrator.


Step 1: Click on Trade Services > Select product 

  • From iTrade Dashboard, select Trade Services from the main Menu, and click on the specific product 


Step 2: Select the Live Tab

Step 3:  From the listed transactions, click on the Correspondence button for the transaction with which you would like to send a message. 

Step 4:  Input your message in the 'Customer Instructions' field.

Step 5: Click on Next and review your message in the Preview section.

Step 6: Once completed, click on Submit and you will receive an acknowledgment if the request has been successful.

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