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How to Activate your Physical Token from iBusiness Mobile Application? Print

Step 1: Physical Token Activation

  • On the Mobile App, click on "First Time Here"
  • Select "Physical Token"
  • Enter the User ID received on the email from ibusiness@cbd.ae
  • In case of physical token, enter your Email Address where the User ID was sent
  • Enter the 9 digits number embossed on the backside of the token
  • Click on "Activate Token"

  • Upon successful validation, the system will send an OTP (One-Time Password) to the email address and the mobile number. (Please note that your OTP will expire after 2 minutes)
  • Enter the OTP and click on "Submit"
  • You are ready to login


Congratulations, you are now ready to Login! For further guidance on using the iBusiness Mobile Application refer to the following articles - How to Use the iBusiness Mobile Application?

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