To modify user details, please follow these steps :
Step 1: Log in using your administrator token
- Click on Users & Roles Management in the top menu >> Users Management >> Modify User
- Type the User ID and click Search or you can click Search directly (and a list of users will get displayed)
- Select the User to be modified
Step 2: Modify the information in the form that you would like to change for the respective user
- You can modify the following fields as required:
- User Name
- Address
- Date of Birth
- Mobile Number
- Email Address
- ZIP/Postal Code
- Fax number
- Country
- Access Level
Step 3: Click on Submit 4 times until you reach the confirmation page
Step 4: Click on Confirm then enter PIN + Token number and Submit
- You will be navigated to the confirmation screen with the generated reference number.
Note: If you have a "Maker-Checker Setup" for Administrators, please ensure that the request is approved by the 2nd Administrator.