How to Modify User Details? Print

To modify user details, please follow these steps : 

Step 1: Log in using your administrator token

• Click on Users & Roles Management in the top menu >> Users Management >> Modify User
• Type the User ID and click Search or you can click Search directly (and a list of users will get displayed)
• Select the User to be modified

Step 2: Modify the information in the form that you would like to change for the respective user

• You can modify the following fields as required:
  • User Name
  • Address
  • Date of Birth
  • Mobile Number
  • Email Address
  • ZIP/Postal Code
  • Fax number
  • Country
  • Access Level

Step 3: Click on Submit 4 times until you reach the confirmation page

Step 4: Click on Confirm then enter PIN + Token number and Submit

• You will be navigated to the confirmation screen with the generated reference number.

Note: If you have a "Maker-Checker Setup" for Administrators, please ensure that the request is approved by the 2nd Administrator.