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How to Modify User Details? Print

To modify user details, please follow these steps : 

Step 1: Log in using your administrator token

  • Click on Users & Roles Management in the top menu >> Users Management >> Modify User
  • Type the User ID and click Search or you can click Search directly (and a list of users will get displayed)
  • Select the User to be modified

Step 2: Modify the information in the form that you would like to change for the respective user

  • You can modify the following fields as required:
    • User Name
    • Address
    • Date of Birth
    • Mobile Number
    • Email Address
    • ZIP/Postal Code
    • Fax number
    • Country
    • Access Level

Step 3: Click on Submit 4 times until you reach the confirmation page

Step 4: Click on Confirm then enter PIN + Token number and Submit

  • You will be navigated to the confirmation screen with the generated reference number.

Note: If you have a "Maker-Checker Setup" for Administrators, please ensure that the request is approved by the 2nd Administrator.

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