Customer queries relating to CBD's online & mobile banking channel
Step 1: Downloading the iBusiness Mobile Application The iBusiness...
Step 1: Logging In On the Mobile App, click...
Step 1: iBusiness Mobile Application Automatic Update The App Store...
Step 1: Digital Token Activation On the Mobile App,...
Step 1: Physical Token Activation On the Mobile App, click...
Step 1: Log in using your administrator token Click...
Important Notes: User permissions should be in place...
What is a Corporate Administrator? Corporate Administrator is the...
Please follow the below links to setup your...
To know how to activate your Physical Token,...
Step 1: Go to https://www.cbd.ae/iBusiness/channel.jsp Step 2: Click on...
To know how to activate your Digital Token,...
Please follow the below video to know how...
Step 1: Once the user ID is activated successfully,...
Step 1: Download and Install the RSA SecurID App...
To know how to setup a New User,...
Log in using your administrator token and follow...
To know how to map the accounts to...
**This step is applicable for Transaction Package only**...
To know how to create online transaction authorization...
**This step is applicable for Transaction Package only** ...
Step 1: Download the iBusiness Amendment Form: Transaction Banking...
In case you opt to replace your Physical...
For View Access Package, please submit the iBusiness...
These are the different types of questions you...
Please refer to the below video to know...
If a Corporate User receives one of the...
In case the corporate admin is locked due to...
In case the existing Administrator Details need to...
In case of lost or faulty Administrator Hard...
Please refer on the below video to know...
In the case that a corporate user is locked due...
To know how to add New User, please...
To modify the assigned role to the user, please...
To modify user details, please follow these steps : ...
To enable VAT Invoice/Statement download for User, please...
For View Access Package, please submit the Transaction...
To modify the assigned user ID to the...
To use your new digital token, you need...
To use your new physical token, you need...
To assign an existing token to a new...
You can temporarily deactivate a user by following...
You can temporarily lock a user by following...
To re-activate a user which was temporarily deactivated,...
In case if a user was deleted, please follow...
To know how to update the accounts mapped...
To know how to view or modify your...
The current default limit for Online Remittances is...
These are the different types of Errors/Issues you...
To view the list of your Current &...
Log in from the User Token. Step 1: Click...
To view or download the Account Statement, follow...
To view the list of your Commitments with...
To view the list of your Loans, Corporate...
SWIFT gpi allows you to track payments and...
To register your accounts to generate statements in...
To download MT940 statements, you have to first...
After you have registered your Tax Registration Number...
Log in from the User Token. To view...
The Cardless Cash Withdrawal solution allows customers availing...