To cancel a Deal with our Treasury Team, follow these steps:
Step 1:
- Log in to iBusiness
- Click on Service Tab
- Click on the E-Form option on the left side menu
Step 2:
- Click on the dropdown arrow in the Product Field
- Select the product Deal Booking from the product dropdown list
- Select Deal Booking in the Service and Deal Booking Maintenance in the Request Field
Step 3:
- Fill out the Company Details, as below:
- Account Number - which the deal was booked under
- Deal Reference Number - to search for a specific deal
- From Date
- To Date
- Status (All, Booked, Cancelled, Rejected)
- Transfer Amount
- Transfer Currency
Please note you can perform a search by only filling mandatory fields
Step 4:
- Proceed to accept the Terms and Conditions and click Search (extreme right of the screen)
- Your relevant deals will appear on the screen, with full details
- For those deals with a Cancel option, you can proceed to select Cancel
- Select Confirm on the summary screen
- Enter your 4 digit pin and 6 digit token number and select Submit
Step 5:
- Post Initiating the request, it will move to the Approvers queue for action
- The Approver should log in to iBusiness and click on Queue Tab and go to Pending your Authorizations on the left menu
- The items pending action will be available under transaction type E-Forms.
- Approver can review the details of the request/documents uploaded and respond (Approve/Reject) to the request initiated
- The status of the transaction can be monitored via the Queue Module by following the steps in the this Video / Guide