For View Access Package, please submit the iBusiness Amendment Form (Transaction Banking - Amendment Form ) and fill it as shown:
In Section 2 Add/Delete Mapping for Channels and Services, please mention the account number, account title & currency of the account and tick the channels/products applicable.
The form needs to be signed by the authorized signatory & marked with the company stamp. To be submitted either to your respective Relationship Manager or to Service Support Desk, Ground Floor, CBD Head Office.
If you have a Transaction Package, you may follow the steps below to raise the Adding/Modifying of Accounts Request through iBusiness.
Step 1: Log-in using your administrator token and go to Services -> E-forms
- Select Product Name: iBusiness
- Select Service: Amendment Form
- Select Request: Add/Modify Accounts
- Select Charge Account Number
Step 2: Select the Required Details:
- To add an account where the RIM is already available in your Profile, select the Account Number under Add Account Section
- To delete/delink an account, select the Account Number under Delink Account Section
- To add a new account where the RIM is not yet added to your Profile, select the Account Number under Add Account Section
Step 3: Accept the Terms and Conditions
Step 4: Click Initiate
- Enter PIN + Token number and Confirm
Monitor the request under Queue, and once it is marked as Completed, follow this next article to map the accounts to the users: Modifying User's Account Setup
Note: If you have a "Maker-Checker Setup" for Administrators, please ensure that the 2nd Administrator approves the request.