Submit a ticket My Tickets

How to subscribe for eStatements? Print

To receive eStatements via Post and Email, follow these steps:

Step 1:  

  • Log in to iBusiness as a User.
  • Click on Service Tab.
  • Click on the E-Form option on the left side menu.  

Step 2:  

  • Click on the dropdown arrow in the Product Field.
  • Select Product Name E-Statement.
  • Select Service E-Statement. 

Step 3:  

  • Once the appropriate Product and Service is selected, click on the Request and select eStatement
  • Select the Account Number/s where you wish to subscribe to receive automatic statements
  • Enter the Email Address (If Delivery Option is via Email)
  • Select the Delivery Option
  • Select the Frequency
  • Accept Terms and Conditions and click Initiate and Confirm
  • Enter PIN + Token number and Confirm

Note: If you have a "Maker-Checker Setup" for Administrators, please ensure that the 2nd Administrator approves the request. 

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.