You may follow the steps below to raise the SMS Subscription/Unsubscription Request through iBusiness.
Step 1: Log-in using your user token and go to Services -> E-forms
- Select Product Name: SMS
- Select Service: SMS Service
- Select Request: SMS Service Update/Modify
- Select Charge Account Number
Step 2: Select the required details
- In case of modify, Select the account number/card number for which the SMS to be updated.
- In case of adding the mobile number, please add the mobile number and click on Add.
- Select the Type of SMS notification required, i.e. Balance notification, Cheque and Clearing notification, Deposit notification, reminders and alerts & withdrawals notification.
Step 3: Accept the Terms and Conditions
Step 4: Click Initiate
- Enter PIN + Token number and Confirm
Note: If you have a "Maker-Checker Setup" for Administrators, please ensure that the request is approved by the 2nd Administrator.
If you do not have access to iBusiness, you can submit the form at the following link to any of our CBD Branches - https://iserve.cbd.ae/support/solutions/articles/80001074458-sms-contact-details-update