Submit a ticket My Tickets
Welcome
Login

How to View the Status of Your Bulk Files? Print

To view the status of uploaded Bulk Payment Files for Outward Remittances, follow these steps:


Log in from the User Token.


Step 1: Click on the Transact Tab in the Top Menu

  • Click on Transact >> Bulk File View option on the left side menu
  • You can narrow your search by selecting the different filter criteria before clicking on Search


Step 2: You can also scroll down to view the Bulk Files Summary

  • The system will display all the uploaded transactions based on the Bulk Transaction Identifier, Transaction Type and File Status
  • Click on the File Status type to view the details of the files uploaded
  • The Different file statuses would be as follows:
    • Received - File Received by Bank and Under Verification
    • Error - File Validation Failed
    • Pre Processed - File Verified and Pending for Authorization
    • Authorized - File is Fully Authorized
    • Response Generation - Reverse File (Transaction Status File) generation
    • Completed - Executed/Rejected
    • Rejected By Authorizer - File Rejected by Authorizer


Step 3: The system will reflect the list of files uploaded for the particular Transaction Type

  • You have the option to download the summary of the files uploaded under the same status by clicking on the download or print option on the upper left corner

  • Select the Download Type and File Format
  • You can also add/remove the details required in the file by clicking on the arrows
  • Click Download once the required options are selected

  • Sample Report displayed below


Step  4: To view the status of each transaction in the file, follow the steps below:

  • Click on the File Reference Number

  • The system will display the list of records for the particular batch file
  • The following details will be displayed:
    • Beneficiary Name
    • Record Reference Number
    • Amount
    • Beneficiary Account
    • Value Date
    • Status
    • E-Banking Reference Number - A reference number will be generated for each record which can be used to track the payments
  • Scroll to the right to view the status of the record
  • If the status is rejected, initiate the payment as required
  • Details of the payment can be viewed by clicking on the Record Reference Number


Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.