To track the status of your requests, refer below:
Log in from the User Token.
Click on the Queue Tab on the top Menu.
- The transactions will be displayed depending on the current status:
- Pending your Authorizations: All transactions are pending your approval.
- Pending with Company: Pending for others' approval within your company.
- Pending with Bank: Summary of all transactions pending for bank processing.
- Completed Transactions: Summary of all completed transactions.
- Rejected Transactions: All transactions rejected by authorizer or bank.
- View Transactions: Summary of all transactions.
- The Authorizers will only have access to view Pending Your Authorizations and View Transactions, while the Maker will access all tabs.
Pending with Bank/Completed/Rejected Transactions
- Click on the status tab on the left side
- The system will display the different transaction types, status, and count of transactions
- Click on the status based on the transaction type required
- The system will display all the transactions under the transaction type.
- Click on the particular E-Banking Reference Number to view the details of the transactions/requests
- To download the transaction details, you can click on the download or print option