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How to Track the Status of Your Requests? Print

To track the status of your requests, refer below:

Log in from the User Token.

Click on the Queue Tab on the top Menu.

  • The transactions will be displayed depending on the current status:
    • Pending your Authorizations: All transactions are pending your approval.
    • Pending with Company: Pending for others' approval within your company.
    • Pending with Bank: Summary of all transactions pending for bank processing.
    • Completed Transactions: Summary of all completed transactions.
    • Rejected Transactions: All transactions rejected by authorizer or bank.
    • View Transactions: Summary of all transactions.
  • The Authorizers will only have access to view Pending Your Authorizations and View Transactions, while the Maker will access all tabs.

Pending with Bank/Completed/Rejected Transactions

  • Click on the status tab on the left side
  • The system will display the different transaction types, status, and count of transactions
  • Click on the status based on the transaction type required
  • The system will display all the transactions under the transaction type.

  • Click on the particular E-Banking Reference Number to view the details of the transactions/requests
  • To download the transaction details, you can click on the download or print option

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