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How to Check the Status for Payments from Other Banks for Outward Bills for Collection (OBC)? Print

To check the status of documents or payments received from other banks for OBC, follow these steps:

Step 1: Click on "Trade Services" >> "Export Collection" >> "Message to Bank" >> "From Existing EC"

  • Click  "Search" and locate the System ID required

Step 2: Send a message to the bank requesting to know if OBC payment/document was received from the other bank

  • Select the Message Type as Correspondence
  • Write your inquiry under Customer Instructions Egwanted to know OBC payment status if received etc.
  • Click "Submit" 

Step 3: Check for replies from the Bank

  • Click on "Trade Services" >> "Export Collection" >> "Message to Bank" >> "Action Required"
  • Click on "Search," a reply will be reflected here
  • If No Records Found means no reply has been received from the Bank yet

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