To apply for a new or additional eDirham card, follow these steps:
Step 1: Accessing the Application Form
- Go to https://www.cbd.ae/personal/borrow/credit-cards/e-dirham-application
- Select "Signature Card"
Step 2: Filling Out the Application Form
- Fill out all mandatory "Customer Information" fields
- Fill out all mandatory "ID Information" fields and attach a copy of your ID(s)
- If your organization holds an existing CBD Account, add your CBD Account Number
- Fill out all mandatory "Delivery Address Information" fields
Step 3: Payment
- You can select to pay for your eDirham card either by:
- Credit/Debit Card
- Account
Step 3a: Paying by Account
- Select the tickbox confirming you have read the terms and conditions
- Click "Submit & Pay"
- Please note the issuance fee is AED 40
- Select "Commercial Bank of Dubai" as the Bank
- Select "Corporate Banking" as the Product
- Click Submit
- Accept Terms & Conditions
Select your "iBusiness" or "Cash Online" account and enter your login credentials
- Select the Account you want to make payment from
- Click "Submit"
- Please ensure that your corporate approver approves the transaction as per your business authorization matrix
Step 3b: Paying by Credit / Debit Card
- Select the tickbox confirming you have read the terms and conditions
- Click "Submit & Pay"
- Please note the issuance fee is AED 38.80
- Fill out your Payment Information and click "Pay"
Applying for a Supplementary Card
- Signature cardholders can now apply for up to 10 Supplementary cards per Primary card
- This facility enables our corporate customers to issue cards to their staff while maintaining complete control of the cards
- Supplementary cards share the balance of the Primary card
- There is no Top Up allowed on Supplementary cards. The Top-Up is done only on the Primary card
- No address or email address is captured for Supplementary cards. The Supplementary cards are delivered at the address of the Primary cardholder
Step 1: How to Apply for a Supplementary Card
- Go to https://www.cbd.ae/personal/borrow/credit-cards/e-dirham-application
- Select "Apply for a Supplementary Card"
- Enter the Primary Card Holder token number and select "Get OTP"
- Please note the Card Holder token number is the number printed below the Cardholder Name on your primary eDirham card
- Enter the OTP which will have been sent by SMS to the registered Primary Card Holder phone number
- Enter the OTP and click "Verify"
- Fill out the "Customer Information"
- Select your Payment Method
- Select the tickbox confirming you have read the terms and conditions
- Click "Submit & Pay"
- For more detailed steps on submitting the payment, please follow steps 3a / 3b
After following the above steps, you will have successfully requested your eDirham Card. Please note, it will typically take between 7-10 working days for your eDirham Card to be delivered.
For further information or to track the delivery status of your eDirham Card, please get in touch with our Call Centre on 04 211 2818