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How to Request for an Audit/Balance Confirmation Letter? Print

To request an audit confirmation or balance confirmation letter, follow these steps:

Step 1:  

  • Log in to iBusiness.
  • Click on Service Tab.
  • Click on the E-Form option on the left side menu.  

Step 2: 

  • Click on the dropdown arrow in the Product Field.
  • Select the product Audit Confirmation/Balance Confirmation Letter from the product dropdown list.

Step 3:  

  • Click on the dropdown arrow in Service Field.
  • Select Reference Download Letter from the list of services in the dropdown.

Step 4:  

  • Click on the dropdown arrow in Request Field.
  • Select Audit Confirmation Letter from the list of services in the dropdown.

Step 5:  

  • Under Select Details, select Account Number, Month, and Year.
  • Under Auditor Dispatch Address, enter mandatory fields Auditors Full Name, P.O.Box, Contact Number, and Country.

Step 6:  

  • Proceed to accept the Terms and Conditions and click INITIATE (extreme right of the screen)
  • Click Submit and confirm by entering 4 digit pin and 6 digit token number.

Step 7:  

  • Post Initiating the request, it will move to the Approvers queue for action.
  • The Approver should log in to iBusiness and click on Queue Tab and go to Pending your Authorizations on the left menu
  • The items pending action will be available under transaction type E-Forms.
  • Approver can review the details of the request/documents uploaded and respond (Approve/Reject) to the request initiated.


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