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How To Register a New Mandate on Our Direct Debit System? Print

Step 1: Log in to iBusiness as a User

  • Go to Services
  • Click PCM Products
  • Click iDirect (Corporate Direct Debit Solution)


Step 2: Click on the "Mandate Management" option under the DDS-MM tab. 

  • You will be re-directed to Mandate Management Page, wherein you will be able to view the list of Active Mandates, Pending for Approval or Awaiting Central Bank Confirmation.


Step 3: Click on the OIC number to Add or Edit a New Mandate.

  • You can also search for a particular record by selecting the required details from the drop-down and clicking on the "Search" button.


Step 4: Click on the "Add button" to proceed with a New Request for Mandate Registration.


Step 5: Upload the "Signed Mandate in PDF format" and fill out the required details. 

  • Mandatory fields are marked in red.
  • Once all mandatory fields are populated, click on Submit
  • After submission, the batch will go to the Direct Debit Checker for Approval


Step 6: Log-in with Direct Debit Checker and follow the below steps to reach Direct Debit Approval Screen

  • Go to Services
  • Click PCM Products
  • Click iDirec (Corporate Direct Debit Solution)

Step 7: Click on the "Mandate Management" option under the DDS-MM tab. 

  • You will be re-directed to Mandate Management Page, wherein you will be able to view the list of Pending for Approval.


Step 8: Click on "Pending Approval" to authorize the mandates

  • You will be re-directed to Mandate Management Page, wherein you will be able to view the list of Pending for Approval.


Step 8: Select the requests to be Approved/Rejected and click on the respective button below

  • Upon approval, you will be navigated to the confirmation screen
  • The request will now be sent to Central Bank for further processing. 
  • Once Central Bank & the Payer Bank has approved, you will get the DDA Reference number for this particular request and you can then proceed with the collection.

 


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