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How to Modify Assigned User ID? Print

To modify the assigned user ID to the user, please follow these steps: 

Step 1: Log in using your administrator token

  • Click on Users & Roles Management at the top menu >> Users Management >> Modify User
  • Type the User ID and click Search or you can click Search directly (and a list of users will get displayed)
  • Select the User to be modified

Step 2: Click Submit on the 1st Page to reach the Modify User Channel screen

  • Modify the User ID as required and click on Submit

Step 3: Click on Submit 3 times until you reach the confirmation page 

Step 4: Click on Confirm then enter PIN + Token number and Submit

  • You will be navigated to the confirmation screen with the generated reference number.

Note: If you have a "Maker-Checker Setup" for Administrators, please ensure that the request is approved by the 2nd Administrator.

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