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How to Revoke a User? Print

In case if a user was deleted, please follow these steps to revoke the deletion: 

Step 1: Log in using your administrator token

  • Click on Users & Roles Management at the top menu >> Users Management >> Revoke User
  • Type the User ID and click Search or you can click Search directly (and a list of Deleted users will get displayed)

Step 2: Select the User/s to be revoked from the deleted list and click on "Revoke User"

Step 3: Enter PIN + Token number and Submit

  • You will be navigated to the confirmation screen with the generated reference number.

Note: If you have a "Maker-Checker Setup" for Administrators, please ensure that the request is approved by the 2nd Administrator.

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