Submit a ticket My Tickets

How to Respond to Queries for the bank on a Letter of Credit (LC) Application or Amendment? Print

To check and respond to queries from the bank regarding LC application or amendments, follow these steps: 

Step 1:  Click on "Recent Notifications from Bank (click on the System ID)" on the home page or click on "HOME" Select "System ID" to open query received from the bank

Step 2: Respond to query

  • Select the appropriate "System ID," then click on "Initiate a correspondence message to the Bank"
  • Click on "Message type" then choose "correspondence"

  • Click on "Free Format Message," then provide all requested information using the "Add a file" to attach any files if required

  • Click on "Submit" once the request is processed then LC application or LC amendment copies and debit advice will be available under "LC  Inquiry" to download

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.